Me: I would like to cancel all of our policies with your company.
Her: Okay. (Minutes pass) All done.
Me: You cancelled my auto, my husband's auto, and our renter's policies?
Her: Oh, I thought you just wanted your auto cancelled.
Me: No, I want to cancel my auto, Josh's auto, and our renter policy.
Her: Okay. (Minutes pass) All done.
Me: So you cancelled my auto, Josh's auto, and our renter policy?
Her: Oh, I thought you just wanted to cancel your auto and renter policy.
Me: (While pulling out my hair!) No. I want to cancel MY auto, JOSH's auto, AND our RENTER policy.
I hope she understood - that was the reason I cancelled our policies with that agent.
I then recalled part of a book I had read that talked about a man who often traveled to foreign countries. Every time he came back from a travel, he would be angry because someone had either stolen from him or charged him more money than they should have. To solve the problem, he did not call the police or go back and talk to the people. He simply added a line to his traveling budget for "extra traveling expenses." When someone overcharged him on his next trip, he just deducted the amount from his extra traveling expense budget and went on with his life. No worries.
I've learned a lot about patience in the past few years - especially regarding this matter. I understood this morning that I have eventually done the same as the traveling man. I have given people some room to breathe. I have lowered my expectations a little. I used to expect people to listen the first time, but that doesn't always happen - and that's okay (didn't God sometimes have to repeat things a few times?).
1 comment:
One day I complained to my Dad about how I seemed to have to tell the children over and OVER the same directions. He just said that he has to do it with adults, too, get used to it. Yeah, I "get" this one....
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